Last updated October 15, 2026.
1. Acceptance
By booking a service with WeMountYourTV LLC, a licensed and insured Nevada LLC, online, by phone, or by text, you agree to these Terms. If someone books or is present for you, you confirm you have authority to agree for the property owner, and you are responsible for that person’s instructions.
2. Customer assistance
Our installers handle the lifting. If you or anyone at the job site chooses to help lift, hold or steady a TV or mount, that help is voluntary and at your own risk. To the fullest extent Nevada law allows, WeMountYourTV is not responsible for injury to the person helping, or for damage to the TV or property, that happens while they are assisting.
3. Walls and hidden conditions
We locate studs and check walls with professional tools, but we cannot see inside them. We are not responsible for damage caused by conditions we could not reasonably detect, such as hidden wiring, pipes, ducts, missing or damaged studs, old or weak plaster, hollow or loose stone or tile, or earlier improper construction. Please tell us about any known wiring, plumbing, or wall issues before we start. Minor cosmetic marks, such as small anchor holes or touch-up areas, are a normal part of mounting.
4. Customer-supplied mounts and hardware
If you provide the mount, bracket, or hardware, we will install it if it appears suitable, but we do not warranty it. We are not responsible for failures caused by a defective, undersized, or incompatible customer-supplied part. We may decline to install hardware that we believe is unsafe.
5. Your TV and electronics
Please make sure your TV and devices work before we arrive. We are not responsible for pre-existing defects, such as dead pixels, cracked panels, or faulty ports, or for a TV or device that later fails for reasons unrelated to our work, such as manufacturer defects, power surges, heat, or misuse. If we damage your equipment through our work, see Workmanship and claims below.
6. Limitation of liability
To the fullest extent Nevada law allows, our total liability for any claim related to a job is limited to the amount you paid WeMountYourTV for that job. We are not liable for indirect or consequential losses, such as lost use, lost time, or data. This limit does not apply to injury or damage caused by our gross negligence or willful misconduct, or where the law does not allow a limit.
7. Workmanship and claims
If a mount we installed loosens or fails because of our workmanship, contact us at (702) 530-5013 with photos and your job date. Please report any damage you believe we caused within 7 days of the job so we can inspect it before repairs are made. Moving or re-hanging the TV, changes made by others, customer-supplied parts, and accidents are not covered.
8. Customer responsibilities
Before your appointment, please clear the work area and a path to it, keep pets and children away from the work area, and make sure an adult (18+) is present. Give us accurate TV size, wall type, and mount details when booking. If the details are wrong, the price or the job may change, or we may need to reschedule.
9. HOA and landlord permission
You are responsible for getting any permission needed from your landlord, HOA, or property manager before we drill or mount. We are not responsible for disputes or charges that result from work you authorized.
10. Electrical work
We do not perform licensed electrical work, such as adding or moving outlets or circuits. We install low-voltage cabling and UL-listed in-wall power kits designed for TV installations. If a job needs a licensed electrician, we will tell you, and that work is between you and the electrician.
11. Payment, Deposits & Fees
Payment. We accept major credit and debit cards, Apple Pay, Google Pay, Samsung Pay, Link, Cash App Pay and Amazon Pay. Pay-over-time is offered through Klarna and Affirm, subject to their eligibility checks and terms. WeMountYourTV LLC is not a lender and receives full payment from the provider. Prices quoted online are subject to on-site confirmation of wall type and TV size.
Deposit. A $50 deposit, invoiced when your booking is confirmed, holds your date and is applied to your total. It is fully refunded if you cancel or reschedule with at least 48 hours’ notice. Cancellations with less than 48 hours’ notice, or no-shows, forfeit the deposit. The remaining balance is due upon completion of the installation.
Fees. An $80 install-helper fee applies once per job when any TV is 65 inches or larger and the customer cannot assist with lifting. A $25 trip fee applies once per job to addresses outside our Henderson service area. Neither fee is discounted by promotions.
Sales tax. Nevada sales tax (currently 8.375%) is charged on hardware we supply, such as mounts and cables. Labor and installation services are not taxed.
12. Cancellation
Please give at least 48 hours’ notice to cancel or reschedule. Cancellations with less than 48 hours’ notice, or no-shows, forfeit the $50 deposit.
13. Severability and governing law
If any part of these Terms is found unenforceable, the rest stays in effect. These Terms are governed by the laws of the State of Nevada, and any dispute will be handled in the courts of Clark County, Nevada.